CUSTOM DATA SERVICES: HOW TO ORDER
How to Order and Obtain Custom Data
The Midwestern Regional Climate Center (MRCC) provides several means of access to our data holdings, including online, telephone, facsimile, and mail. All customer contacts are handled by an MRCC staff member.
Contact information for the MRCC Service Office is:
- Phone — 217-244-8226
- Fax — 217-244-0220
- E-mail — email@example.com
- Hours — Monday through Friday, 8:00 a.m. to 4:00 p.m. Central Time
It is advised that you provide as much of the following information as possible in order for our staff to quickly and accurately handle your question or request:
- Phone number and/or e-mail address
- Details regarding the question or request, such as…
- Specific information or variables requested (temperature, wind, snow, etc…)
- Reason for request (insurance, legal, media, etc…)
If you anticipate that your climate data needs will be ongoing, you may find that our MRCC Application Tools Environment (cli-MATE) to be the most cost effective and convenient means of accessing our data sets. Cli-MATE is a completely free online system. Cli-MATE allows user-friendly access to a substantial portion of our climate data, including a number of value added products. To use the system, you must register for an account, which only takes a minute. No private information is ever shared with other parties.
If your climate data needs are occasional, for official purposes (such as insurance or legal), or you wish to be helped by our expert staff directly, the following service and pricing guide is provided to help you.
Service Guidelines and Pricing
All data that come from our parent agency, the National Centers for Environmental Information (NCEI), are free to you. Costs associated with any order from those data holdings are for the staff time necessary to provide the data in the user-specified format, not the data itself. Data from specialized networks may incur a cost for both the data and personnel time necessary to provide the data.
Questions or requests that can be answered quickly by phone will not incur charges. Otherwise, a full service request may be necessary and charges incurred (a unit is approximately 1/2 hour). All certification requests require a service charge. Effective May 1, 2015, our prices for service requests have changed to better reflect our services. The new pricing is listed below:
|Service Charges:||Service request minimum, including standard delivery||$25.00|
|Long/complicated requests additional units||$25.00 per additional unit|
|Additional Charges:||Certification, notarized||$25.00|
|Rush fee, overnight delivery||$25.00|
|Rush fee, same day digital delivery*||$50.00|
All orders include shipping costs. If you have any questions about the new pricing, please contact the MRCC Service Office by calling (217) 244-8226 or by emailing firstname.lastname@example.org.
The Midwestern Regional Climate Center is hosted by the Illinois State Water Survey and abides by the Illinois State Water Survey Data Disclaimer.
In addition, the Midwestern Regional Climate Center, the Illinois State Water Survey and/or theUniversity of Illinois shall not be held liable for improper or incorrect use of data provided by the Midwestern Regional Climate Center. Data appearing on the Midwestern Regional Climate Center's web site are not legal documents and should not be used as such. For more information about certified records available from the Midwestern Regional Climate Center, please see our certification policy or contact the Midwestern Regional Climate Center.
The Midwestern Regional Climate Center gives no warranty, expressed or implied as to the accuracy, reliability, utility or completeness of its data. The user assumes all responsibility and risk for the use of data provided by the Midwestern Regional Climate Center. The Midwestern Regional Climate Center disclaims all warranties, representations or endorsements, expressed or implied, with regard to the data provided, including all implied warranties of merchantability, fitness for a particular purpose or non-infringement.
The Midwestern Regional Climate Center is hosted by the Illinois State Water Survey and abides by the Illinois State Water Survey Privacy Statement.
|PRICING DOCUMENT AND RESOURCE LINKS|
ISWS Data Disclaimer (link)
MRCC Certification Procedures
ISWS Legal/Copyright and
ISWS Privacy Information (link)